Post helpers
Did you write about The DaVinci code yet? No? We can help you! We are introducing our new post helpers, with microformats. Login, click New Post when you get to the dashboard. Now, on the New Post button, you'll find a new drop-down arrow:
Click on the arrow, and select the type of post you wish to create. For The DaVinci code, select Movie (the book is old news). Fill out the search form with "DaVinci Code", rate the movie, and click next. Tadaa! New post filled out for you. Just write the review and publish.
If you have not seen the movie yet, it's no excuse for not blogging. We can even help you talk about the weather!
They LOST all my pictures - yet the PHOTO STORAGE is still showing 29% of the allowence is USED !!!!
I cannot upload all my photos again, because there is a STUPID monthly limit !!!!
This is incredible...
(Comment this)
It's really a good site this blog.com!
Anyway, I'm planning to move my blog over here soon.! (Comment this)
We didn't lose your photos, as you can see at: http://panel.blog.com/limits/ in your account you just exceeded the data transfered limit.
Regards (Comment this)
This was a temporary effect of the date format switch, while servers updated. Your blog should be back to normal. If not, please contact http://support.blog.com/ (Comment this)
You really need to improve your blog services, but first, you need to improve your customer service attitude.
Here are some facts which I believe you have a difficult time accepting:
1- I have never left a rude comment on any Website. So, removing a customer's comments so you don't like it is the biggest NO NO in e-business !
2- Secondly, even though you LOST all my pictures on my blog, there is still ONE support person YET to acknowledge this fact.
3- Finally, after what I have experienced with your services and lack of support, I found the blog.com as one of the WORST blog services available on the INTERNET !
You can go ahead and remove this post as well if you wish !
Or, you can face the facts and get back to work solving your customer's problems.
I wish you good luck in your e-business. You really need it.
Suleyman.
(Comment this)
We are extremely open when it regards critic comments on this blog. You'll notice we did not remove your first comment. Your first comment borders on the line of gratuitous insult, whereas the second one clearly crossed that line. It is our responsability keeping an educated discussion level here, and while removing comments is a last resort, in cases like these we will always do so. Authors are welcome to repost the comment in correct terms.
I've checked with the support team. Your tickets were handled by Scott Campbell who did explain to you that you had exceeded your monthly transfer limit. The ticket response is extremely clear, explains what our limits are, pointing you to your usage levels page and to our plan description page.
I do not understand your ire. However, I know it's natural that after being angry, you will not concede in your position. I'm really sorry for what happened. We will be adding better notifications of bandwidth usage, so that these misunderstandings don't happen further.
Sincerely, (Comment this)